The Website, Angels First Aid and You
This website, found under the www.angelsfirstaid.co.uk and www.angelsfirstaid.com URLs, is operated by Angels First Aid Limited
("Angels First Aid") and references to "we", "us" and "our" shall be deemed to be references to
Angels First Aid. References to "you", and "your" shall be deemed to be references to person placing an order via this
website.
Our Promise to You
We aim to give 100% satisfaction both in the quality of our products and service. We hope that any questions you
might have can be answered on the website, but if not please get in touch.
If you need assistance or have a problem with your order or our site, or a query relating to a product or purchase,
our friendly customer service staff are there to help.
Just use our contact form to send an email or call:
+44 (0)1225 701 880
Monday to Friday – 9am until 10pm
Saturday & Sunday - 9am -5pm
Angels First Aid Ltd is a company registered in England No 05601044,
Registered Office: 49 Sheld Drive, Lyneham, Wiltshire, SN15 4QE, United Kingdom
Company VAT number: 807930129
*Free delivery and Promotional Offers
Any promotion is valid on all applicable items excluding gift vouchers and made-to-order items. Promotions can be used
in conjunction with no other offer or discount and are to be limited to standard delivery charges to the UK
mainland only. Offer may be withdrawn at any time. If you are unsure then please call customer services on
+44 (0)1225 701 880.
Placing an Order
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If
you are unhappy with any aspect of these terms, then you should contact one of our customer service advisors before
placing an order with us either by telephone on +44 (0)1225 701 880, or by email at: sales@AngelsFirstAid.co.uk or by
post at Angels First Aid Ltd, 3 Evans Business Centre, Hampton Park West,
Melksham, Wiltshire,SN12 6LH.
By placing an order via this website you are making an offer to Angels First Aid to purchase the goods detailed in
your order upon the terms described in your order.
Once you have placed an order we will send you a confirmation that your order has been received but this is not a
confirmation that your offer to purchase the goods has been accepted. A contract between you and Angels First Aid
for the sale of our products will only exist once an order has been accepted, processed and despatched to you.
Your credit/debit card will be authorised when your order is placed and processed but you will not be charged for
the value of the goods until the point that they are despatched to you. This does not affect your statutory rights.
Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order
value where appropriate, please see the delivery times and charges.
Your Right to Cancel
You may normally cancel your order (once accepted by us) for any reason up to the point of despatch. If you do cancel
the contract within this time any payments made by you will be refunded in full within 30 days.
Returns Policy
Please see our Delivery & Returns Section of this website or call customer services on +44 (0)1225 701 880
for more information.
Order with Confidence
We have taken great care to set up this site on a secure server, so you can send us your payment details in complete
confidence. If, however, you would prefer to order over the telephone, please call our order line on
+44 (0)1225 701 880 with the details of the items you would like to order.
Methods of Payment
We accept Visa, MasterCard, Switch and Maestro, American Express, Visa Debit and Electron cards, Solo, and JCB. We
will not charge your card until your order is despatched, except for personalised or direct despatch items which
will be charged shortly after you order.
We can also accept Paypal payments by request.
All payments must be in pounds sterling.
All overseas orders must be paid by credit card.
Orders from outside the EU, Channel Islands and BFPO are not subject to VAT.
Receipt of Order Confirmation
We will always send you an email acknowledging successful receipt of your order. We have a legal obligation to
provide you with an electronic receipt for your transaction which you may want to file or print out to keep for
future reference.
The receipt of order acknowledgment will include details of your order, including your chosen delivery address. It
is subject to stock availability and does not constitute a binding contract.
For more information about our data policy regarding the use of email, please click here.
Conformity of Goods
We take every care to ensure that the description and specification of our products are correct at the time of going
to press. However, specifications and descriptions of products on this website are not intended to be binding and
are intended only to give a general description of the products. Furthermore, while the colour reproduction of the
products is a close representation, we cannot accept any responsibility for any variation in colour caused by the
browser software or computer system used by you. We reserve the right to change packaging of a product as necessary.
Disclaimer & Limitations of Liability
Angels First Aid excludes or limits liability for death or personal injury arising from
its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation.
To the fullest extent permitted by law and save as provided above, neither Angels First Aid nor any associated
company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or
any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Angels First Aid
or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential
loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for
compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products
or their use or resale by you.
The limitations of liability in these conditions shall apply equally for the benefit of Angels First Aid Limited
and any other associated company of Angels First Aid Limited, as if references to
Angels First Aid included references to each such associated company.
While Angels First Aid uses reasonable endeavours to ensure that the information on
this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and
Angels First Aid will not be responsible for any errors or omissions or for the
results arising from the use of such information.
While Angels First Aid takes all reasonable steps to ensure a fast and reliable
service, it does not guarantee that your use of this website will be interruption or error free and will not be
responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of
material or data when downloaded onto any computer system.
Further, Angels First Aid will not be responsible or liable for your use of any
other websites which you may access via links within this website. Angels First Aid
does not control these websites and is not responsible for their content. Any such links are provided merely as a
service to users of this website and their inclusion in this website does not constitute an endorsement by or
affiliation with Angels First Aid.
The entire liability of Angels First Aid under or in connection with any contract for any products to which these
conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.
Angels First Aid will not be liable to you or be deemed to be in breach of these terms and conditions or any other
contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in
relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
Angels First Aid may assign or transfer any of its rights or sub contract any of its obligations under these terms
and conditions to any third party. You may not assign or transfer any of your rights or sub-contract any of your
obligations under these terms and conditions except with the specific permission in writing of Angels First Aid.
No person who is not a party to these terms and conditions shall have any right to enforce any term under the
Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your
statutory rights that may not be legally excluded.
Copyright & Trade Mark
The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are
the copyright trademark or registered trademark of Angels First Aid or its content
and technology providers or their respective owners. ALL RIGHTS RESERVED.
The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the
material available on this website in any form is prohibited save that you may:
Copy, print (one copy only) or download extracts of the material on this website for the sole purpose of using this
website in good faith for domestic purposes or placing an order with Angels First Aid; and
Copy print (one copy only) or download the material on this website for the purpose of sending to individual third
parties for their personal information provided that you do seek no commercial advantage or benefit from so doing
and you acknowledge us as the source of the material and that you inform the third party that these conditions apply
to them and that they must comply with them.
Law & Territory
These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the
non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.
This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law.
Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no
warranty, express or implied, that the use of this website or the placing of any order through this website from
outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not
permitted under your local law are not offered to you.
Our Details:
Angels First Aid Limited
3 Evans Business Centre
Hampton Park West
Melksham
Wiltshire
SN12 6LH
United Kingdom
Angels First Aid Ltd is a company registered in England No 05601044,
Registered Office: 49 Sheld Drive, Lyneham, Wiltshire, SN15 4QE, United Kingdom
Company VAT number: 807930129