Customer Service: +44 (0)1225 701 880    Sales Line: +44 (0)1225 701 882

Security and Privacy

The security and privacy of your information and personal details are top priority to Angels First Aid Limited. All of our information is collected and stored in accordance with both the Data Protection Act and the Distance Selling Directive.

Angels First Aid Ltd is a company registered in England No 05601044,
Registered Office: 49 Sheld Drive, Lyneham, Wiltshire, SN15 4QE, United Kingdom
Company VAT number: 807930129

Security

All Angels First Aid online purchases take place in a safe environment using the latest security technology to protect all of our customers.

We encrypt your credit card information to ensure your transactions with us are private and protected whilst online. We accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection.

Your payment details are kept in an encrypted format and your order is processed on our mail order system which is not connected to the Internet.

Privacy

You can browse our site without disclosing your personal information. If at any point whilst using our site we ask you for information (e.g. when requesting a catalogue or placing an order), we will ask you how you would like us to use this information:

  1. Would you like to receive Angels First Aid information and promotions by email?
  2. Please note that Angels First Aid will never make your email addresses available to third parties. However from time-to-time we will make postal details available to companies whose products may be of interest to you.
  3. Would you like to receive catalogues from Angels First Aid?

You can edit your mailing permissions at any time by logging into your Angels First Aid account and clicking on the My Account link.

If you place an order with us or request a catalogue we will assume that you would like to added to our mailing list. If at any time you would like to remove your details from our mailing list or have any queries about the above please email sales@AngelsFirstAid.co.uk or call +44 (0)1225 701 880.

We will not debit your card until your order has been dispatched.

If for any reason you are worried about purchasing online we would be pleased to receive your order over the phone. You can call our order line on +44 (0)1225 701 880.

If you have agreed to receive emails from us, those emails may contain advertising about goods and services that we think might be of interest to you.

In order to understand how our customers interact with the emails and the content that we send, we use pixels in the text in order to understand who has opened the emails that they have been sent and whether you can receive emails in text or html form.

If you click on a link in the email, we may set a cookie on your browser. If you visit our/this website as a result of clicking on a link, we are able to understand how you interact with the pages of our website through the combination of the cookie and pixels set on the pages of our website. This enables us to understand what interested you in our emails and what did not, and what interests you about our website and what does not. We can then try to send you more interesting information in the future. Please note that this information is for our use only – we do not disclose or share this information with any third parties. If you do not wish this to happen, you can change the cookie settings in your browser. Please note that if you click on a link in our email that takes you to another site – for example the site of someone advertising in our emails, you will need to read their privacy policy in order to understand whether and how they process data about your visit to their site.